Pricing FAQ
See below for commonly asked questions and answers:
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See below for commonly asked questions and answers:
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You can cancel your subscription at any time using the Client Area. This can be accessed by navigating and following the steps provided below:
Under "Your Active Products/Services" click on the Product/Service you wish to cancel.
On the left side of your screen click "Request Cancellation".
Enter all required information and click "Request Cancellation"
Ram Upgrade
Cost
1 GB
$5.00
2 GB
$10.00
3 GB
$15.00
4 GB
$20.00
Storage Upgrade
Cost
20 GB
$2.50
40 GB
$5.00
60 GB
$7.50
80 GB
$10.00
100 GB
$12.50
Click "Support Question".
Enter your Contact Information.
In the Support Question type in your Upgrade/Downgrade Request.
You can NOT downgrade Storage Space.
We accept all major credit or debit cards through the in-app payment center. All payment processing is handled via Stripe.
If your product subscription expires, your server will automatically be suspended. Your data on the server will be saved for 7 days after non-payment prior to permanent removal. If you put in a cancellation request, your data will be removed immediately once your subscription expires.
You can upgrade/downgrade your subscription at any time using the Support Application. * This can be accessed by navigating and following the steps provided below:
For more information on our refund and purchasing policy, click .