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Pricing FAQ
See below for commonly asked questions and answers:

Looking to Compare Plans?

How do I cancel my Service?

You can cancel your subscription at any time using the Client Area. This can be accessed by navigating here and following the steps provided below:
  1. 1.
    Under "Your Active Products/Services" click on the Product/Service you wish to cancel.
  2. 2.
    On the left side of your screen click "Request Cancellation".
  3. 3.
    Enter all required information and click "Request Cancellation"

How much do Virtual Private Server Upgrades Cost?

Ram Upgrade
Cost
1 GB
$5.00
2 GB
$10.00
3 GB
$15.00
4 GB
$20.00
Storage Upgrade
Cost
20 GB
$2.50
40 GB
$5.00
60 GB
$7.50
80 GB
$10.00
100 GB
$12.50

How do I Upgrade/Downgrade my Virtual Private Server?

You can upgrade/downgrade your subscription at any time using the Support Application. * This can be accessed by navigating here and following the steps provided below:
  1. 1.
    Click "Support Question".
  2. 2.
    Enter your Contact Information.
  3. 3.
    In the Support Question type in your Upgrade/Downgrade Request.
You can NOT downgrade Storage Space.

What payment methods are accepted?

We accept all major credit or debit cards through the in-app payment center. All payment processing is handled via Stripe.

What happens if my subscription expires? Will I lose my data?

If your product subscription expires, your server will automatically be suspended. Your data on the server will be saved for 7 days after non-payment prior to permanent removal. If you put in a cancellation request, your data will be removed immediately once your subscription expires.

Refund and Purchase Policy

For more information on our refund and purchasing policy, click here.
Frequently Asked Questions - Previous
Product FAQs
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Promotions and Discounts
Last modified 7mo ago
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Outline
Looking to Compare Plans?
How do I cancel my Service?
How much do Virtual Private Server Upgrades Cost?
How do I Upgrade/Downgrade my Virtual Private Server?
What payment methods are accepted?
What happens if my subscription expires? Will I lose my data?
Refund and Purchase Policy