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Pricing FAQ
See below for commonly asked questions and answers:
You can cancel your subscription at any time using the Client Area.
This can be accessed by navigating here and following the steps provided below:
- 1.Under "Your Active Products/Services" click on the Product/Service you wish to cancel.
- 2.On the left side of your screen click "Request Cancellation".
- 3.Enter all required information and click "Request Cancellation"
Ram Upgrade | Cost |
1 GB | $5.00 |
2 GB | $10.00 |
3 GB | $15.00 |
4 GB | $20.00 |
Storage Upgrade | Cost |
20 GB | $2.50 |
40 GB | $5.00 |
60 GB | $7.50 |
80 GB | $10.00 |
100 GB | $12.50 |
You can upgrade/downgrade your subscription at any time using the Support Application. *
This can be accessed by navigating here and following the steps provided below:
- 1.Click "Support Question".
- 2.Enter your Contact Information.
- 3.In the Support Question type in your Upgrade/Downgrade Request.
You can NOT downgrade Storage Space.
We accept all major credit or debit cards through the in-app payment center. All payment processing is handled via Stripe.
If your product subscription expires, your server will automatically be suspended. Your data on the server will be saved for 7 days after non-payment prior to permanent removal.
If you put in a cancellation request, your data will be removed immediately once your subscription expires.