Pricing FAQ
See below for commonly asked questions and answers:
Looking to Compare Plans?
How do I cancel my Service?
You can cancel your subscription at any time using the Client Area.
This can be accessed by navigating here and following the steps provided below:
- 1.Under "Your Active Products/Services" click on the Product/Service you wish to cancel.
- 2.On the left side of your screen click "Request Cancellation".
- 3.Enter all required information and click "Request Cancellation"
How much do Virtual Private Server Upgrades Cost?
Ram Upgrade
Cost
1 GB
$5.00
2 GB
$10.00
3 GB
$15.00
4 GB
$20.00
Storage Upgrade
Cost
20 GB
$2.50
40 GB
$5.00
60 GB
$7.50
80 GB
$10.00
100 GB
$12.50
How do I Upgrade/Downgrade my Virtual Private Server?
You can upgrade/downgrade your subscription at any time using the Support Application. *
This can be accessed by navigating here and following the steps provided below:
- 1.Click "Support Question".
- 2.Enter your Contact Information.
- 3.In the Support Question type in your Upgrade/Downgrade Request.
You can NOT downgrade Storage Space.
What payment methods are accepted?
We accept all major credit or debit cards through the in-app payment center. All payment processing is handled via Stripe.
What happens if my subscription expires? Will I lose my data?
If your product subscription expires, your server will automatically be suspended. Your data on the server will be saved for 7 days after non-payment prior to permanent removal.
If you put in a cancellation request, your data will be removed immediately once your subscription expires.